Terms and Conditions - Spartan Health

Terms and Conditions

Last Modified: February 20, 2023

These Terms and Conditions (“Terms”) apply to the website at www.spartanhealth.com and its related websites, applications, or platforms that we may operate from time to time (“Site” or “Service”).

These Terms will apply to any contract between us for the sale of Content to you (“Contract”).

Please read through them carefully before placing your order. By using this Site and/or placing an order you agree to be bound by the terms and conditions set out below.

About us

We are Biohacking LTD, a company registered in England and Wales. Our company registration number is 12521421 and our registered office is at 5 Cow Leaze, London, United Kingdom, E6 6WX (“we”, “us”, “our”). Our registered VAT number is 349495255.

If you have any queries about these Terms or problems with our Content, you can contact us by writing at support@spartanhealth.com

Changes to the Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding upon you.

Accessing

3.1. You agree that you are over 18 years of age and if you are not, your legal guardian has reviewed and agrees to these Terms and your usage of the Site in accordance with the same.

3.2. We aim to update our Site regularly and may change the Content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.

Payment

4.1. You will receive access to the Content upon payment from you. We provide no estimate as to time of delivery and you agree that time is not of the essence with respect to delivery.

4.2. From time to time we may apply promotional prices/discounts on the Site.

4.3. We may from time to time change our prices. Changes in price will not affect any Content that you have already purchased.

4.4. Payment processing services for our services are provided by payment processing services providers as we may choose from time to time.

4.5. If you are not satisfied with the Content purchased, within 180 days may request a refund by sending an e-mail to support@spartanhealth.com

In this case, we will provide the refund, which will take place in the same mode of payment chosen by you. In case of reimbursement by bank transfer will be care of you to promptly provide the bank details on which the refund will be addressed.

Additional products on the checkout page (Order Bump Offer) are automatically non-refundable.

4.6. Because currency conversion rates fluctuate, the rate at the time of the payment is often different from the rate at the time of the refund. As a result, the converted amount that you receive for the order usually doesn’t equal the converted amount that you give back in the refund. You can gain or lose money with refunds because of currency conversions.

Facebook Community

5.1. You acknowledge that Facebook Community provides for public communications.

5.2. You will use the Facebook Community only for positive and supportive purposes and not post or comment negatively or in terms that could or might be offensive to other users of the Facebook Community, or the individuals representing the Site and their employees.

Reliance on Content

6.1. We make all reasonable efforts to ensure that all descriptions of Content available from Us correspond to the actual Content that you will receive.

6.2. The Content is provided for general information purposes only. You should always obtain your own professional advice before taking any action or refraining from doing something based on the content of our Site.

6.3. We make reasonable efforts to ensure that the Content is complete, accurate, and up-to-date. We do not make any representations, warranties, or guarantees (whether express or implied) that the content is complete, accurate, or up to date.

6.4. We make no representation, warranty, or guarantee that our site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.

Problems with the Content

7.1. If there is a problem with any Content, please contact us.

7.2. Your available remedies will be as follows:

If the Content has faults, you will be entitled to a repair or a replacement.

If We cannot fix the problem, or if it has not been (or cannot be) fixed within a reasonable time and without significant inconvenience to you, you may be entitled to a full or partial refund.

If you can demonstrate that the fault has damaged your device or other digital content belonging to you because We have not used reasonable care and skill, you may be entitled to a repair or compensation.

7.3. Please note that we will not be liable under Clause 6 if we informed you of the fault(s) or other problems with particular Content before you accessed it and it is that same issue that has now caused the problem.

7.4. For further information on your rights as a consumer, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

Termination

We can terminate your Licence or participation in the Facebook Community at our sole discretion if we believe you have breached any of these Terms and Conditions and you have or are facilitating the unlawful activity of a third party in respect of the Site. We are at liberty to take any other action necessary to enforce these Terms and Conditions.

“Cooling-off” period

9.1. If you are a Consumer in the UK, by default you have a legal right to a “cooling-off” period within which you can cancel the Contract for any reason, including if you have changed your mind, and receive a refund. The period begins once we have sent you payment confirmation and ends when you access (e.g. download or stream) Content.

9.2. If you want to download digital content within the 14-day cancellation period you must also acknowledge that once the download starts you’ll lose your right to cancel.

9.3. If you access Content by mistake, please inform us as soon as possible and do not attempt to access any Content.

9.4. If there is a risk that availability of the Content will be significantly delayed because of events outside of our control, you may end the Contract immediately. If you end the Contract, for this reason, we will issue you with a pro-rata refund.

9.5. If We inform you of an error in the price or description of the Content and you wish to end the Contract as a result, you may end it immediately. If you end the Contract for this reason, we will issue you with a pro-rata refund.

9.6. You also have a legal right to end the Contract at any time if we are in breach of it. You may also be entitled to a full or partial refund and compensation. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.

Disclaimers

10.1. Medical Disclaimer. We are not a medical organization and we do not and cannot give or purport to give you any medical advice or assistance in whatever form. Nothing on the Site or anything associated with it should be taken or understood as medical advice. We encourage you to seek appropriate medical advice or assistance before embarking on any use of the Site and its products or services.

10.2. Health disclaimer. You should first consult an appropriately qualified healthcare professional before following any exercise programs or using any of the information on the Site, particularly if you have a history of:

cardiac irregularities or other heart conditions
high blood pressure
chest pain
spinal, bone, joint, tendon, or ligament injuries
spells of dizziness
asthma or another breathing difficulty
diabetes; epilepsy or other allergies
or any other reason you should not exercise.

The suggested meal plans must only be followed by adults who are in good working health.

They are not intended in any way to be followed by minors, pregnant women, or people with

any type of underlying health condition.

10.3. Physical activity. The Site may include features that promote physical activity, nutrition, or general wellness. You should not rely on any information on the Site as a substitute, nor does it replace professional medical advice, diagnosis, or treatment.

You should consult your physician or other health care professional before starting this or any other exercise program to determine if it is right for your needs.

If you experience faintness, dizziness, pain, or shortness of breath at any time while exercising, you should stop immediately.

License

11.1. We will grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access, participate in and use the relevant Content for personal, non-commercial purposes.

11.2. The license granted to you under Clause 5 is subject to the following usage restrictions and permissions:

you may not copy, rent, sell, publish, republish, share, broadcast, or otherwise transmit the Content (or any part of it) or make it available to the public except as permitted under the Copyright Designs and Patents Act 1988 (Chapter 3 ‘Acts Permitted in relation to Copyright Works’); and

you may not record (including screen recording) the Content (or any part of thereof); and

you may not use that two way livestream facility to communicate or make accessible to any such other person(s) anything (by voice, text, image or otherwise) except as we may expressly request or permit in any case.

Intellectual property rights

12.1. We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

12.2. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

12.3. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

12.4. If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

12.5. User retains all rights in and to the content User provides through the Service, including but not limited to User’s logos, designs, text, graphics, images, messaging content, and other materials (collectively “User Content”) and Biohacking LTD does not claim any ownership interest in or to User Content. In addition, we may use your content in paid advertising, including on social media platforms and other websites.

12.6. You grant us a royal-free and fully-paid license to use, modify, and display User Content throughout the world in any type of media now known or later devised for commercial, marketing, advertising, and public relations purposes in perpetuity.

12.7. You acknowledge that we might not use User Content and have no obligation to use, post, or publish even if you give us permission to do so. You agree to allow us to contact you through email, direct message, or as otherwise requested by you, regarding any request we may have related to User Content.

Third-Party Site

The Site may contain links to third-party websites. We are not responsible for the content on any linked website and we accept no responsibility for any loss or damage suffered due to your use of them. We provide these links as we believe it may assist you and other visitors to our Site but by providing the link, we do not in any way approve the linked website or anything contained therein.

Viruses and Bugs

14.1. We do not guarantee that our Site will be free from viruses, bugs or other harmful code or programs. It is your responsibility to ensure that the equipment and devices you use to access our Site are installed with up to date and sufficient anti-virus software.

14.2. You must not intentionally introduce viruses, bugs or other harmful code or programs to our Site.

14.3. You must not attempt to hack or attack or attempt to gain unauthorised access to our Site, any part of it or any software or equipment connected to it.

Privacy Policy

Please read our Privacy Policy carefully for information relating to the collection, use, and disclosure of your personal information. We will manage your personal information in accordance with our privacy policy. You can find a copy of our privacy policy on the Site.

Limitation of Liability

16.1. Nothing in this clause 15 or these Terms shall exclude or place limits on our liability for any death or personal injury caused by our negligence or for any other liability which cannot be excluded or limited by law.

16.2. To the fullest extent permitted by law we exclude all liability for loss or damage arising out of or in connection with your use of our Site (including any inability to use our Site). This exclusion covers, but is not limited to, liability for:

any direct loss;
any loss of profit;
any loss of revenue, anticipate savings or goodwill; or
any indirect or consequential loss.

16.3. To the fullest extent permitted by law, we exclude all representations and warranties relating to our Site and the content on it.

16.4. We will not be responsible or liable if you are unable to access any Content due to any failure or delay in performing our obligations under the Terms resulting from any cause beyond our reasonable control.

16.5. Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer.

Jurisdiction

These Terms and Conditions are governed by the laws of England & Wales and you agree to the non-exclusive jurisdiction of the Courts of that jurisdiction and any appeals from those Courts. As a consumer, you will benefit from any mandatory provisions of the law in your country of residence.

SUPPLEMENTS

Last Modified: May 30, 2022

These Terms and Conditions (“Terms”) apply to the website at www.uk.spartanhealth.com and its related websites, applications, or platforms that we may operate from time to time (“Site”).

These Terms will apply to any contract between us for the sale of Products to you (“Contract”).

Please read through them carefully before placing your order. By using this Site and/or placing an order you agree to be bound by the terms and conditions set out below.

About us

If you have any queries about these Terms or problems with our Products, you can contact us by writing at support@spartanhealth.com

Changes to the Terms

Ordering Products

3.1. By placing an order through our Site, you warrant that:

You are legally capable of entering into binding contracts; and
You are at least 18 years old.

3.2. Please carefully check your order at each stage of the order process. Once you have clicked the (confirm and pay) button, you will need to pay for the Product(s) you have ordered via the Site.

3.3. We may refuse to accept an order:

where goods are not available;
to limit order quantity;
where we cannot obtain authorisation for your payment;
if there has been a pricing or product description error; or
if you do not meet any eligibility criteria set out in the Terms.

3.4. The Products are sold to you at your risk from the time they are delivered to you.

Payment

4.1. Prices for Products are quoted on the Site. In addition to the price of the Products, you will have to pay a delivery charge, which will be as stated when you pay for the Product. Payment must be made instantly.

4.2. From time to time we may apply promotional prices/discounts to Product(s) on this Site.

4.3. We may change our prices. Changes in price will not affect any Product that you have already purchased.

4.4. Payment processing services for our Products are provided by payment processing services providers as we may choose from time to time.

Delivery

When you place an order for products, you will be given the option of having your order delivered to you by Biohacking LTD. We will use third party carriers to fulfil our delivery obligations to you.

Refunds and Returns

6.1. We offer a full refund within 180 days if you are not satisfied with the Product. You should inform us in writing and return the package – even empty ones. Additional products on the checkout page ( Order Bump Offer) are automatically non-refundable.

6.2. Because currency conversion rates fluctuate, the rate at the time of the payment is often different from the rate at the time of the refund. As a result, the converted amount that you receive for the order usually doesn’t equal the converted amount that you give back in the refund. You can gain or lose money with refunds because of currency conversions.

6.3. If you cancel this Contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.

6.4. You may also cancel this Contract if the Products supplied are defective. Products returned by you because of a defect will be refunded in full (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.

6.5. These provisions of this do not affect your statutory rights.

Product images

The images of the Product(s) on our Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Product(s). Your product(s) may vary slightly from those images. The packaging of the Product(s) may vary from that shown in images on our Site.

“Cooling-off” period

8.1. If you are a Consumer in the UK, by default you have a legal right to a “cooling-off” period within which you can cancel the Contract for any reason, including if you have changed your mind, and receive a refund. You may cancel this Contract at any time within 14 days after the day you received the Products (subject to the limitations set out below).

8.2. If you cancel this Contract on this basis, you must inform us in writing and return the Products to us immediately, in the same condition in which you received them. Products returned by you within the 14 day period referred to above will be refunded in full (including the cost of sending the Products to you). However, you will be responsible for paying the cost of returning the product to us.

8.3. If you cancel this Contract on this basis and you do not return to the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.

8.4. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.

Disclaimers

9.1. Medical Disclaimer. We are not a medical organization and we do not and cannot give or purport to give you any medical advice or assistance in whatever form. Nothing on the Site or anything associated with it should be taken or understood as medical advice. We encourage you to seek appropriate medical advice or assistance before embarking on any use of the Site and its products or services.

9.2. Nutrition Disclaimer. The content on this Site is only intended to inform about the nutritional and physiological processes of the food supplements. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional.

You should not use the information on this site for diagnosis or treatment of any health problem or as a substitute for medication or other treatment prescribed by your physician or health care provider. You should consult with a physician or healthcare professional before starting any diet, exercise or supplementation program, before taking any medication or food supplement, or if you have or suspect you might have a health problem.

Food supplements are not a replacement for a varied and balanced food intake and a healthy lifestyle. The recommended daily dose of a food supplement does not have any side effects in healthy adults. If you suffer from an illness you should discuss the use of a food supplement with a doctor. Food supplements should always be stored out of reach of small children.

License

You may only use our Site for your own personal purpose:

view pages from our Site in a web browser
download pages from our Site for caching in a web browser
print pages from our Site
stream audio and video files from our Site.

Intellectual property rights

11.1. We are the owner or the licensee of all intellectual property rights on our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

11.2. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

11.3. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

11.4. User retains all rights in and to the content User provides through the Service, including but not limited to User’s logos, designs, text, graphics, images, messaging content, and other materials (collectively “User Content”) and Biohacking LTD does not claim any ownership interest in or to User Content. In addition, we may use your content in paid advertising, including on social media platforms and other websites.

11.5. You grant us a royal-free and fully-paid license to use, modify, and display User Content throughout the world in any type of media now known or later devised for commercial, marketing, advertising, and public relations purposes in perpetuity.

11.6. You acknowledge that we might not use User Content and have no obligation to use, post, or publish even if you give us permission to do so. You agree to allow us to contact you through email, direct message, or as otherwise requested by you, regarding any request we may have related to User Content.

Third-Party Site

Limited warranties

13.1. We do not warrant or represent:

the completeness or accuracy of the information published on our Site;

that the material on the Site is up to date; or

that the Site or any service on the Site will remain available.

13.2. We reserve the right to discontinue or alter any or all of our Site services, and to stop publishing our Site, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these Terms, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any Site services, or if we stop publishing the Site.

Privacy Policy

Limitation of Liability

15.1. Nothing in this clause 15 or these Terms shall exclude or place limits on our liability for any death or personal injury caused by our negligence or for any other liability which cannot be excluded or limited by law.

15.2. To the fullest extent permitted by law we exclude all liability for loss or damage arising out of or in connection with your use of our Site (including any inability to use our Site). This exclusion covers, but is not limited to, liability for:

any direct loss;
any loss of profit;
any loss of revenue, anticipate savings or goodwill; or
any indirect or consequential loss.

15.3. To the fullest extent permitted by law, we exclude all representations and warranties relating to our Site and the content on it.

15.4. We will not be responsible or liable if you are unable to access any Content due to any failure or delay in performing our obligations under the Terms resulting from any cause beyond our reasonable control.

15.5. Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer.

Jurisdiction